01Goods stopped at the border
In 2025–26, “import rejected at border” was the most common product-safety action in the UK, 1,102 cases. Electrical Safety First bought 15 electrical products from online marketplaces and 14 failed UK safety tests.
PreventionCheck the product’s rules and test reports before ordering, not after.
02Duties nobody quoted you
Some Chinese goods carry anti-dumping duties on top of normal duty: provisional rates on Chinese boom lifts run from 16.25% to 71.74%, and on some glass containers up to 52.97%.
PreventionCheck the commodity code and the trade-remedies list before quoting a landed cost.
03The “new bank details” scam
Criminals take over a supplier’s email and send an invoice with a changed bank account. Money sent to the wrong account in China is very hard to recover.
PreventionConfirm any bank change by phone, and pay through escrow (Alibaba Trade Assurance) where possible.
04Quality fade
Factories sometimes cheapen materials quietly once a buyer is committed, the pattern Paul Midler describes in Poorly Made in China.
PreventionKeep an approved “golden sample” and inspect every order against it.
05A “duty paid” quote that isn’t
With delivered-duty-paid (DDP) shipping, the UK customs paperwork can still name you as the importer. A forwarder does not automatically become the importer, and a UK buyer named as importer on a seller’s DDP shipment carries the audit exposure if the declaration is wrong.
PreventionKnow exactly who the importer of record is before accepting any DDP quote.
06Agents paid by both sides
Hidden commissions from factories are common in this trade, so an agent can earn more when you pay more.
PreventionTransparent fees, the factory named, and no money from suppliers.